Frequently Asked Questions

Creating STAARSmart account
Topic- How to create a new STAARSmart account?

  • Step: 1. Login to Support http://support.edusmart.com/index.php
  • Step: 2. Click on STAARSmart link as highlighted in Yellow color.
  • Step: 3. Verify the requirement in the order form received from the Sales rep.
  • Step: 4. Click on “Add School”
  • Step: 5. Add the School details as per the new order form.
  • Step: 6. Select Products from dropdown “STAARSmart – Grade 8” (Product is chosen as per customer’s requisition)
  • Step: 7. The "Installer Type" is user specific (PC Version). If there is no specific choice then choose “Windows”.
  • Step: 8. Select “License Type” from dropdown as per the new order
  • Step: 9. Select Version from dropdown TX-2016.
  • Step: 10. Click on “Submit Button”
  • Step: 11. STAARSmart Serial Key table appears
  • Step: 12. Click on Email as highlighted in Yellow color.
  • Step: 13. Click on Email Management.
  • Step: 14. Compose the email using the template as shown below and add team@edusmart.com in the BCC. Copy the generated key in the table that Is manually pupulated. The from address is Edusmart Customer.
  • Step: 15. Templates for MAC/Windows are below. MSI template is same as-is Windows. MSI is one of the STAARSmart installation versions. Customize the emails wherever possible.


  • From: Customer
    To: (Customers Mail ID)
    CC: Sales Rep
    BCC: team@edusmart.com 
    SUB: STAARSmart Key - ##Column8##, ##Column9##


  • -----------------

    *** TEMPLATES***

    <<>>

    Template For STAARSmart (WINDOWS)


    Dear ##Customer5##

    Thank you for subscribing to STAARSmart (##Product##) science software!

    Please click the link given in the below table to start downloading the software.

    The website will prompt you to enter the District Name, School Campus Name, and the Serial Key in order to begin the download.

    To learn more about how to install this software on your machine with 'Windows' operating system, please access the instruction manual by clicking here - http://www.edusmart.com/InstallationManual/windows/InstallationGuide-STAARSmart(Win).pdf

    ##INSERT TABLE HERE##

    Should you need any further assistance, please feel free to revert.

    Regards,
    Edusmart Support


    -----------------------------------------------------------------------------------------------------------------

    <<>>

    Template For STAARSmart (MAC)

    Dear ##Customer5##,

    Thank you for subscribing to STAARSmart (##Product##) science software!

    Please click the link given in the below table to start downloading the software.

    The website will prompt you to enter the District Name, School Campus Name, and the Serial Key in order to begin the download.

    To learn more about how to install this software on your machine with 'Macintosh' operating system, please access the instruction manual by clicking here - http://www.edusmart.com/InstallationManual/mac/InstallationGuide-STAARSmart(Mac).pdf


    ##INSERT TABLE HERE##

    Should you need any further assistance, please feel free to revert.

    Regards,
    Edusmart Support


    - A detailed explanation with screenshots have been presented in the document attached below. Kindly refer to it for more information.














    Attachments: Creating a STAARSmart account.docx (657.9 kb) 


     Last updated Thu, December 29, 2016 4:55am

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